You may wish to copy this link so you can paste it into the new browser session. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. After that, if necessary, then run the tool on your email address(es) you can access. To get a list of your User IDs and recover account access, you can use the tool at the link below. ( or you can phone TurboTax Support as I'll mention at the end of this long post). If it's not there, here's how to look for multiple accounts. If you can't find the download you purchased with this link, then you likely have multiple accounts. I've also notified a Moderator to remove it in case you are unable to do it. Click that and in the dropdown menu choose EDIT. To do that go back to your comment and in the upper right corner of that specific comment there is a 3-dot icon. You can remove it by editing your post above. But the way you styled it circumvented that. The forum wouldn't have normally let you post the phone number, or the filter would have redacted it.
No one can phone you from this user community forum. No telling who might call you to spam you or pretend to be from TurboTax to try to scam you. For your privacy and security you should not post personal info in this public forum.
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